Shipping policy

At PICTURE ME, we maintain the highest standard of quality for our heavyweight, cinematic-grade pieces. Our quality control is strict, and every order is carefully inspected before it is dispatched to ensure it arrives ready for wear.

1. ORDER PROCESSING & QUALITY CONTROL Due to the high demand of our limited "Episode" drops and our rigorous inspection standards, please allow 5 to 7 business days for our fulfillment team to securely pick, inspect, and pack your order.

2. SHIPPING ESTIMATES Once your order clears our quality-control facility, it is handed over to our shipping partners. Delivery times depend on your location:

  • United States (Domestic): 4 to 8 Business Days

  • UK, EU, & Canada (International): 7 to 15 Business Days

3. CUSTOMS, DUTIES & TAXES We strive to provide a seamless "door-to-door" experience for our global community, ensuring no surprise bills at your doorstep.

  • United States: Sales tax is calculated and applied at checkout only where required by state law.

  • United Kingdom, European Union, & Canada: All applicable VAT, GST, and import duties are calculated and pre-paid at the time of checkout and dispatch. You will not be charged any additional customs fees or handling charges by the carrier upon delivery.

4. TRACKING YOUR ORDER The moment your package is dispatched, you will receive a confirmation email containing your tracking number. Please allow 24 to 48 hours for the carrier system to update with the live transit status.

5. EU & UK CONSUMER RIGHTS In accordance with consumer protection laws, customers in the EU and UK have the right to cancel or return their order within 14 days of receiving the goods. Please refer to our Refund Policy for full instructions regarding international returns.

6. INCORRECT ADDRESSES Please ensure your shipping address is 100% accurate at checkout. We are unable to redirect packages once the fulfillment process has begun. PICTURE ME LLC is not responsible for orders lost, delayed, or returned due to incorrect information provided by the customer.

CONTACT US 
For any questions regarding your shipment: 

PICTURE ME LLC
support@picturemewrld.com
30 N Gould St, Ste R, Sheridan, WY 82801